Sunday 6 May 2012

Day 17, Sunday 29 April 2012, Reflection

From the beginning I had intended to learn as much as possible from this Academy.  I had no idea what Leadership entails and what its core definition should be for librarians.  Briefly, I have learned that Leadership involves so much more than the mere delegating of tasks - it means empathising with different personalities, embracing multicultural environments, surrounding oneself with other leaders, maximising human capital by being a role model in one's institution.....and so much more.  I have been taught about theories and technologies  which I had not known existed.  My narrow view of librarianship has indeed been challenged and I wish to practice the following on my return to UCT Law Library:

  • I want to advocate for and implement the use of mobile technologies at the law library for easy access to information - I was amazed at how far behind we are lagging with technological advancements.  I could use this project as a prototype for the rest of UCT Libraries
  • I definitely want to be more involved with LIASA.  Although I am a member, I have not participated as such and would want to present at conferences in my endeavour to contribute towards the profession
  • I would try to consciously practice leadership
  • Continue my readings on leadership
  • Introduce new forms of communication between the library and its patrons and even amongst colleagues by using wiki’s and blogs.

A time well spent at the Academy's daily classes.  Thank you!


Monday 30 April 2012

Day 16, Saturday 28 April 2012

Danie Malan, Martha de Waal and Ujala Satgoor
Today I bade farewell to two of the best weeks of my academic career.  I never imagined that I could learn so much about librarianship in such a short while. The programme was intensive and I was pushed to limits I did not know even existed. I am particularly appreciative of the various group activities, independent mental probing and late nights with my blog and assignment as these enabled me to learn by interaction and to progress through perseverance.  The Project Director of the Leadership Academy, Ujala Satgoor, is indeed a role model for many librarians.  She taught us the  meaning of true librarianship and that contrary to what many individuals believe, that we are not "just librarians".  We are the heart of every institution. Many thanks goes to Martha de Waal who organised the logistics of this programme very well and maintained a calm and balanced presence throughout the programme despite her illness.
Myself and Micheal

The Villas staff does not only project hospitality but a warm friendliness and sincere concern for one's comfort and satisfaction.  I was attended on hand and foot and I am very grateful for the manner in which my special dietary requirements were arranged throughout the programme.  A special thanks goes to Micheal ( his last name escapes me) who provided my meals on time between classes and group meetings.
The Villas Luxury Suite Hotel

Martha de Waal, myself and Ujala Satgoor

Day 15, Friday 27 April 2012

Prof Christine Stilwell
Despite the anxiety which the class experienced this morning in anticipation of our presentations, Prof Christine Stilwell's session on the way forward for librarians in South Africa, proved to be very engaging and informative.  She highlighted the fact that librarians need to be more vocal about the emerging technological trends and its impact on librarianship.  The Delphi Model was mentioned as a method to identify where we are and where we want to be as librarians. 


Prof Theo Bothma's presentation about the next generation librarian blew us out of our seats.  He introduced us to advanced technologies and showed us what could be achieved by using smart phones. The amazing services available such as Google Goggles and other Web 3.0 technologies enhance the fact that librarians need to harness these communications methods and adapt to the environment that the 21st Century patron frequents.  ICT definitely plays a major role in reshaping and redefining libraries and librarianship.  We have to move away from traditional thinking and acknowledge the fact that out users are moving out of the library space into mobile and other technologies.  


 Our presentations elicited a positive reaction from our assessors, Ujala and Christine.  They were very pleased with all the groups and I must admit that my group amazed the class as well.  Firstly, I provided the group with a set of slides I had used at other conferences across Africa.  The pictures depicted scenes from African universities including its academics and students.  Our slides were bright and colourful and I could see that everyine was impressed. Viveka Pillai started off with a joke to break the ice and I thoroughly enjoyed myself speaking about possible development areas for librarians.  Being used to presenting at conferences both nationally and internationally, I had known what to expect and knew how to address the audience.  My colleagues, Musa Radebe and Spondo hugged me a while later expressing their admiration and astonishment. Sonto and Nicoline both did a marvelous job too with their bits on the strategy.



My presentation - trying to be as convincing as possible

Sharnitha Bhim, Viveka Pillai and Musa Radebe


Selimina, Zethu, Siphethile, Myself and Musa Radebe
A superb gala dinner marked the end of a strenuous, yet fruitful two weeks where classmates including myself dressed to the nines.  What a pleasure to finally enjoy each others company without having to worry about assignments!

Thami, Pearl, Sonto and Nicoline

Ujala Satgoor delivering a speech at the Gala Dinner

Day 14, Thursday 26 April 2012


A huge plasma screen displays encouraging announcements at the entrance to the library














The visit to the University of Pretoria Library was well worth the effort of getting an early start - the bus departed at 7:30am.  The building is very impressive with its large open spaces and attractive sculptures.  I was particularly impressed with the fact that the library has a huge sign at the entrance which says : " Your Library has gone Mobile". This reinforces the realization that UCT is suffering a huge deficiency in the use of mobile technologies in its libraries - another reason for me to advocate for these current trends when I return to work!  In fact, my individual assignment will be about implementing mobile technologies at our law library.
The tour guide, one of the librarians, showed us each of the six levels of the library.  The Research Commons is admirable for its beautiful artworks and spacious interior as well as private tea room.  Here Doctoral students work at leisure and can also enjoy a study break while
Ornamental displays in the Research Commons tea room
having a cup of coffee.  
Postmodern artwork at the entrance to the research Commons
Spacious area and ample computers at the Research Commons
Beautiful paintings miniaturize a librarian at the desk
The design of the research commons area is very similar to that of UCT, except for the separate leisure area which is also used for discussion purposes. 
A sculpture on level 4




Unlike the law library's policy at UCT,  students may book group study rooms for the entire day.  There is no limit to the time it may be used.

Students having a discussion in one of the many group study rooms










Autobiography of an Icon - Nelson Mandela exhibited in a glass cabinet at Africana

The classical cataloguing card system on display













Although the catalogue card is outdated and replaced with  computerised searches, the cabinet is on display to remind us of how far libraries have progressed in this regard.  
The Digitisation Unit is well established at UP and coordinated by Ria Groenewald.  The unit has a full compliment of honours students who assist with the process - each of them introduced us to a different step in digitisation.  The pictures below depict the digitisation of rare items, scanning and editing by using special software.  (More fascinating is the fact that QR codes are pasted on all the walls, not only in this particular unit but on the other levels of the library. When I asked Ria for her contact details, she referred me to her QR Code!)


Ria Groenewald explaining the process of digitization while onlookers admire the machinery in action

Fragile and Valuable- these pages are carefully placed for scanning
We attended classes in the Library Auditorium where Robert Maropa started off with a discussion "Locating libraries on the Radar Screen".  It is imperative that our libraries are kept on the radar screen for the right reasons.  The library should be well positioned in the minds of the decision makers.  We have to place ourselves on the radar screen by redefining ourselves - avoid being known as the "whiner" or the "moaner"and start seeing yourself as a leader who can take the library to new heights.  Maropa advised that librarians must try to participate actively in finding solutions to the institution's problems and be prepared to make sacrifices when necessary.  I will always remember his words: " A leader is not a Chicken, but an Eagle.  Chickens are earth-bound, Eagles soar".  

Robert Maropa: Locating Libraries on the Radar Screen
Christa North's discussion on Quality Assurance in the Library was impressive - not just the content of the presentation but the actual slides which she had used.  (I think Flash Player was used and I should try it out myself).  Quality Assurance is defined as a set of activities that are implemented to monitor and improve staff performance.  Safety and efficiency of services are essential to any institution's success and normally quality assurance is planned for in the long-term strategy.
Christa North



The ever popular QR Codes

Karin Kitching discussing the Advocacy Toolkit
Karin Kitching, librarian at the Information Resources Centre, US Embassy, Johannesburg, is an inspirational figure to all librarians. She explained that advocating for libraries entail building relationships with influential individuals, increasing the perceived value of the library in the process and creating support for the profession.  We were taken aback by her last slide which depicted herself and President Barack Obama,  where he was the Keynote Speaker at the ALA ( American Library Association) Annual Conference, Chicago, 2005. The caption reads " Never underestimate the power of Advocacy".

I am extremely grateful for the opportunity to have visited the Oliver Tambo Law Library on UP campus - I was accompanied by Jill Otto and Isaac Mkadimeng while the rest of our class opted to wait in the bus.  It therefore was a very quick visit, but one that was worth the long walk.  Sonto Mbena who works at UP Libraries, guided the way.  I am impressed by the space, rich collection of legal materials and large postgraduate area.  Again, the use of QR codes are everywhere for easy access to important legal information via mobiles!  Note the picture below which is captioned " Dangerous gaps".  Robert Maropa's loves this branch, but his main and only concern for this library is the gaps alongside the stairs which had been brought to his attention. Students on the first floor could get hurt when a book falls through the cracks!   "An architectural mishap", he says, and he hopes to rectify it soon.
Oliver Tambo Law Library on UP campus
The Circulation Desk at OT Law Library
Law books stacks in the background



View from upstairs

Dangerous gaps

Postgraduate study area off limits


Ample computers.  QR Code on desk!

Day 13, Wednesday 25 April 2012

Prof Yvonne du Plessis



In order for an institution to be steered in the right direction, the individuals driving that institution should be developed.  As Yvonne emphasised, the time has come for re-energising our libraries.  Human capital theories have been developed and expanded over the last two centuries. 
One of the problems which many organisations face, is that employees move up the ranks too fast, leaving huge gaps for development.  When individuals are promoted, the organisation must ensure that there are structures in place for development.  Mentors and coaches must be recruited for staff development.  Individuals must have personal  development plans and this must be discussed with managers and this process ties in with performance evaluation. 

Wednesday 25 April 2012

Day 12, Tuesday 24 April 2012

Deon Rossouw
The session by Prof Deon Rossouw was very engaging and self-interrogating.  It made me understand what ethical leadership is and that one should not allow unethical practices to continue but rather to raise the issues in the workplace.  The risk associated with this is, of course, that one's own position could be at risk.  He advised that one should find an alliance with someone senior who understands and empathises.  Ethics is the key factor which cultivates a successful organisation.  Always represent your institution with dignity - practicing ethics leads to good governance in an organisation.
Bettie de Kock

Kosie Eloff illustrating a LCD screen
The session on online gaming was very interesting. It was delivered by Bettie de Kock ( UP Library's Department of Library Services).  She is one of the first South African academic librarians to use online gaming as a way of teaching information literacy to first year students.  I am able to identify with the importance of online assistance to students as I am the coordinator of the CALI ( Computer Assisted Library Information ) tutorials at the law library, UCT.  However, I do think that the "astronaut" game was a bit too slow for my liking. Usually online games proceed at a much faster pace.  I appreciate the effort, though.
Kosie Eloff is an expert at e-readers, and media tablets.  I am yet to familiarise myself with all these technological gadgets. We were shown Amazon kindles, media tablets, Apple iPads, Blackberry Playbooks etc.which are used to convey information.
Reading an Amazon Kindle